Who We Are

NDIS

Ribbon provides flexible NDIS and TAC services 7 days a week. We deliver support to people at home or in the community. Our innovative programs have been created to maximise recovery and self management. Our person focused options help individuals to reach their potential.

Our Staff

We have the best team of staff with lived and learned experience Our mental health workers offer services that are trained and reliable.

Ribbon's Practice Framework

Ribbon uses the PERMA model, stemming from positive psychology, in practice. PERMA has five core elements, Positive Emotions feeling good, Engagement finding flow, Relationships authentic connections, Meaning purposeful existence and Achievement a sense of accomplishment. The model supports people to create a life self driven life of authenticity.

Ribbon's Values

We believe that everyone can thrive and embed the following values in all our work practices.

Kindness

We treat all people with respect & compassion

Acceptance

We are committed to diversity & human rights

Safety

We use safe practices in all our work

Honesty

We are transparent in all our interactions

Co-design

We plan, deliver & evaluate services with people we support.

Client Independent Skills Services

A Client Independence Skills Service (CISS) is a time-limited and goal-directed skill development service. Its aim is to increase a client’s independence and reduce their reliance on formal supports by providing targeted input to learn or relearn a skill. Support is holistic and based on the needs and circumstances of the client.

Attendant Care Services

Attendant care support workers will visit you to help you with a number of activities. These can include personal care, daily living or accessing the community. Attendant care can also include daytime or overnight support, depending on your needs.

This support service aims to help you regain your independence and get back on track.

Oncall

The on-call service is an alternative to 1:1 attendant care for clients who require occasional or ‘just-in-case’ assistance during the day or at night. The service works with a monitoring service and an attendant care call-out service.

Three on-call service options are available:

Day on-call: 7am to 11pm
Night on-call: 11pm to 7am
Day and night on-call: 24 hours per day

The on-call attendant care service will provide face-to-face attendant care support within 30 minutes of the alarm being activated. This service is only available during your approved on-call hours. This service is called a “call–out”.

Who We Are

NDIS Services

TAC Services