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Client Independent Skills Services

A Client Independence Skills Service (CISS) is a time-limited and goal-directed skill development service. Its aim is to increase a client’s independence and reduce their reliance on formal supports by providing targeted input to learn or relearn a skill. Support is holistic and based on the needs and circumstances of the client. 

Attendant Care Services

Attendant care support workers will visit you to help you with a number of activities. These can include personal care, daily living or accessing the community. Attendant care can also include daytime or overnight support, depending on your needs.

This support service aims to help you regain your independence and get back on track.

Oncall 

The on-call service is an alternative to 1 : 1 attendant care for clients who require occasional or ‘just-in-case’ assistance during the day or at night. The service works with a monitoring service and an attendant care call-out service.

Three on-call service options are available:

• Day on-call: 7am to 11pm
• Night on-call: 11pm to 7am
• Day and night on-call: 24 hours per day

The on-call attendant care service will provide face-to-face attendant care support within 30 minutes of the alarm being activated. This service is only available during your approved on-call hours. This service is called a “call–out”. 

Domestic Home Services (Cleaning)

We’re here to help you get your life back on track after your transport accident. To help you manage your home, we can arrange reliable cleaners to get the tasks you need done. 

Domestic Homes Services (Gardening)

We’re here to help you get your life back on track after your transport accident. To help you manage your garden, we can arrange reliable gardeners to get the tasks you need done.