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    • Home
    • Who We Are
    • NDIS Referrals
    • TAC Referrals
    • Accomodation
    • Contact Us
  • Home
  • Who We Are
  • NDIS Referrals
  • TAC Referrals
  • Accomodation
  • Contact Us

Feedback & Complaints

Ribbon will manage your feedback & complaints confidentially. 

* We will contact you within 2 days of receiving your complaint. 

* Our team will investigate your complaint respectfully and objectively.

* We will aim to resolve your complaint within 14 days.

* You may contact Ribbon at support@ribbon.org.au to discuss your complaint at anytime. If you are not satisfied with our complaints process and resolution contact the agencies below to speak to an independent party. 

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NDIS Quality & Safeguards Commission

Phone: 1800 035 544

 https://www.ndiscommission.gov.au/about/complaints-feedback/complaints 


Mental Health Complaints Commissioner
Phone: 1800 246 054

https://www.mhcc.vic.gov.au/complaints

 

Disability Services Commissioner

Phone: 1300 728 187

https://www.odsc.vic.gov.au/making-a-complaint/


Human Rights

 https://www.humanrights.gov.au/ 


Ribbon acknowledges the traditional Owner of Australia. 

Ribbon values and accepts all people. 

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Provider Number 4050048625 | ABN 92 631 227 935

Respite!

Ribbon respite apartment in Frankston is now taking bookings!

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